Today on St. Patrick’s Day I wish you all good health as we continue to navigate the unprecedented effects of COVID-19 on our country, our community, our company, and our families.

Yesterday President Trump issued new guidelines to avoid public gatherings of more than 10 people; avoid eating and drinking in bars, restaurants, and food courts; and encouraging schooling from home across the country. We want you to stay healthy and safe. Our goal is to have ALL staff set up with the proper equipment to work from home by the end of the week, contingent on when our supplies are delivered.

Remote Work Enablement

We are working on getting supplies here as fast as possible that will enable everyone to work from home. We have shipments scheduled for delivery today and tomorrow. The timing is the result of the high demand for the equipment we need, such as headsets and WiFi connectors, as companies around the world adapt to remote work environments. As supplies become available, you will receive more information from your supervisor about the process to obtain the equipment you need.

Notes for Employees Working from Home

Badge access for employees who are set-up to work from home will be turned off as a means to effectively track the working location for each employee. If anyone needs to get into the office, Ops employees can notify a Regional Director and other departments can notify their supervisor.

Normal attendance policies and procedures are in effect for all employees working from home. If you need to request PTO, please follow our standard process. If you are sick, please call in as you typically would.

We are continuing to add more ways to stay connected with important messages from the company. You can now get your email by clicking on the “Employee Webmail” link from three locations:  the bottom of, Paylocity under the heading “Our Company,” and the employee website at (password: 4patients).

Precautionary Measures for Employees in the Office

Please take all necessary precautions to stay healthy at work.

  • Wash your hands with soap and water frequently, and after touching surfaces in high traffic areas. It’s the number one way to avoid getting sick, and to prevent the spread of germs.
  • Do not touch your face. Studies show that people in office environments touch their faces five to 15 times an hour. Try to be conscious of this.
  • We have suspended group meetings in small conference rooms and will use alternate methods to communicate, or meet in larger spaces that allow for social distancing.
  • The Bistro is now closed based on the restaurant guidelines mentioned above. Refrigerated items and snacks are available for purchase.
  • The number of employees in the building decreases daily as more remote equipment set ups become available.
  • Click here to reference facts, symptoms and prevention tips from the Centers for Disease Control and Prevention. Please notify your supervisor immediately if you are sick with symptoms of COVID-19 (fever, cough, shortness of breath) and stay home.

As you know, the work we do to support healthcare providers and their patients is essential, especially during a time when medical personnel are experiencing significant pressure. As an extension of the medical teams we serve, thank you for your commitment to them, and thank you for your patience and support.